Returns & Exchanges
At Cubbly Beds, we want you to love your sleep experience; if you are not completely satisfied, you can return your purchase within 100 nights for a full refund. All returned items must be in good condition and include the original packaging to qualify for processing.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and reason for return to begin the process.
- 2.Prepare for Pickup
Once approved, we will coordinate a convenient time for our logistics partners to collect the mattress or bed frame from your home.
- 3.Inspection Process
Our team will inspect the returned item at our facility to ensure it meets our quality standards for donation or recycling.
- 4.Receive Your Refund
After inspection, your refund will be processed back to your original payment method within 5 to 7 business days.